Refund Policy
Last Updated: 12 March 2025
At Visa Radio (Bluebird Overseas LLC), we are committed to providing high-quality digital products and excellent customer service. Please review our refund policy carefully before making a purchase.
1. Eligibility for Refunds
Since our products are digital and instantly accessible upon purchase, we generally do not offer refunds. However, refunds may be considered under the following circumstances:
- You purchased the same digital product multiple times accidentally.
- The product was not delivered or accessible due to technical issues on our end.
- The product is significantly different from its description or does not function as promised.
2. Refund Request Process
If you believe you are eligible for a refund, please follow these steps:
- Contact our support team at support@visaradio.com within 10 days of purchase.
- Provide your order details, including the transaction ID and reason for the refund request.
- Our team will review your request and respond within 3 business days.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Change of mind after purchase.
- Lack of knowledge on how to use the product.
- Discounts or promotional offers applied after the purchase.
- Unauthorized or fraudulent purchases.
4. Processing Refunds
- Approved refunds will be processed within 10 business days.
- Refunds will be issued using the original payment method.
- Depending on your payment provider, the funds may take additional time to reflect in your account.
5. Contact Us
If you have any questions about our refund policy, feel free to reach out to our support team at support@visaradio.com. We are happy to assist you.
By purchasing from Visa Radio, you acknowledge and agree to this refund policy.